FAQs

 

I just placed an order, when will it ship?

At Cute as a Button, we want your sanctuary treats to arrive in perfect condition. To ensure maximum freshness and quality, our gift sets are carefully fulfilled and dispatched within 2-3 working days. Once on their way, we use reliable UK couriers with a typical delivery window of 3-5 working days. You will receive a tracking notification the moment your order is dispatched, so you can follow its journey to your doorstep.

Do you accept returns? What if there is an issue?

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 14 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

What makes a "clean-burning" candle different from standard store-bought ones?

A truly clean-burning candle, like our handmade soy candles, focuses on three things: sustainable wax, lead-free wicks, and high-quality fragrance oils. In 2026, eco-conscious shoppers are moving away from paraffin (petroleum-based) waxes because they can release soot. Our small-batch candles use natural plant-based wax and cotton wicks to ensure your home stays smelling amazing without the "black smoke" or headaches often caused by mass-produced alternatives.

Can bath bombs actually help with stress relief, or are they just for color?

While the "fizz" is fun, a high-quality bath bomb is a tool for somatic wellness—using your body’s senses to reset your nervous system. Our bath bombs are formulated with moisturizing oils (like coconut or almond) and therapeutic scents like lavender or eucalyptus. For 2026, the trend is "bath rituals"—spending 20 minutes in water to lower cortisol. Unlike generic brands, we avoid harsh chemicals (SLS) to ensure our bombs are gentle on sensitive skin while providing a spa-level relaxation experience.

I’m new to crystals—which stones are best for creating a "calm" home environment?

For those starting their journey in 2026, we recommend the "Peace Trinity": Amethyst (for quietening a busy mind), Rose Quartz (for emotional comfort), and Selenite (for clearing "heavy" energy). These crystals are perfect for placing on a nightstand or in a living room to encourage relaxation and grounding. You don't need a complex ritual; simply having these stones in your space helps you set an intention for a more peaceful, stress-free day.

Why choose artisan-made relaxation products over big-box brands?

When you choose artisan-made products, you’re getting a higher concentration of active ingredients and more care in every batch. Big-box brands often use "fillers" to keep costs low. By shopping small in 2026, you ensure your candles and bath bombs are fresh, more fragrant, and ethically produced. Plus, handmade items make for much more unique and thoughtful gifts, as no two items are exactly the same—just like the people you’re buying them for.

How do I keep my relaxation products "fresh" and effective?

To get the most out of your wellness items, storage is key. Keep your bath bombs in a dry place (away from bathroom steam) until you're ready to use them to keep the "fizz" strong. For candles, always trim your wick to 1/4 inch before lighting to prevent smoking. For your crystals, we recommend a "reset" once a month—either by placing them under the light of a full moon or using a Selenite charging plate to keep their energy feeling light and vibrant for your 2026 goals.